If you would like expedited shipping, please contact us for a shipping quote.
You may return any item you are dissatisfied with within 30 days of purchase, for a full refund, minus shipping. We would prefer that you come visit us again as a happy customer, knowing that if you're not satisfied with whatever you purchase from us, that you can return it and get your money back. Please [contact us] for information on returning a product prior to doing so.
Our purchasing department is second to none in the industry. Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal. If an item you purchased is backordered, we will contact you with further instructions.
Damaged Goods Policy
Please contact the package carrier (UPS, FedEx, or USPS) and file a claim using the package tracking number.
All claims must be filed with the carrier.
BackpacksAndGear.com is dedicated to giving you, our loyal customer, the chance to have the best outdoor adventure possible. It is our goal to climb past expectations by carrying hiking gear like hiking backpacks, compasses, fire starters, flashlights, and sleeping bags at competitive prices. Whether you're planning a hiking outing that will extend across multiple nights or simply want hiking gea for a day trip, our store is the perfect place to start.